Medical Billing
Medical billing can be challenging for healthcare providers due to constantly changing insurance regulations and billing codes, as well as dealing with denied or rejected claims and managing multiple payers. This leads to increased workload and enhanced stress for staff, taking them away from patient care. OceanStack can help by providing specialized staff, processes and software, as well as expertise on insurance regulations and billing codes.
This often results in faster turnaround times, fewer errors, and improved chances of claims being approved. Outsourcing medical billing often allows healthcare providers to enhance their focus on patient care while reducing workload and stress for their staff. Our medical billing services entail:
Claims Submission
Submitting claims for approval without errors to guarantee they are approved on the first try
Real-Time Insurance Verification
Confirming insurance eligibility of all your patients in order to streamline the billing process, reduce the number of days in accounts receivable, and prevent denials from occurring
Payer Follow-Up
OceanStack follows up with the insurance company within 30 days of claim submission
Payment Posting
Timely verification and posting of ERAs and EOBs. We also ensure that any remaining balances are accurately posted to the patient's account. Our team takes care to verify that each claim is paid in a timely and appropriate manner
Patient Statements
Generate a detailed statement for any remaining balance that is owed by the patient. This statement clearly shows the due balance and is sent to the patient for their reference
Follow-Up and Appeals
If a claim is denied, our accounts receivable specialists investigate the cause of the denial and take steps to resolve the issue. This allows us to process the payment that is due and ensure that your practice is properly compensated for the services you provide