OceanStack also maintains a dedicated compliance team responsible for monitoring and enforcing adherence to HIPAA regulations throughout our organization. This team conducts regular audits, risk assessments, and internal reviews to identify and mitigate any compliance gaps promptly.

Overall, our commitment to HIPAA compliance is ingrained in every aspect of our operations at OceanStack. We understand the critical trust placed in us by healthcare providers and patients alike and are unwavering in our dedication to protecting the privacy and security of all sensitive health information entrusted to us.

Mobile Messaging (SMS) Privacy Policy

OceanStack is committed to protecting your privacy. This section explains how we collect and handle your information for our text messaging services.

• Information Collected: When you opt-in to our SMS program, we collect your mobile phone number and any message history you exchange with us.
• How We Use the Information: We use this information strictly to send you updates, appointment reminders, customer service responses, or promotional messages that you have explicitly requested.
• No Third-Party Sharing: Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Your Options:

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

1. Types of SMS Communications:

If you have consented to receive text messages from OceanStack LLC, you may receive messages related to the following:

• Day-to-day business updates and activity notices
• Follow-up messages
• Customer inquiries and Q&A support
• Medical revenue cycle management updates for private physicians

Example: “[OceanStack LLC] This week, we have 190 encounters unlocked that need to be closed by the provider. Can you kindly look into this ASAP? Reply STOP to opt out.”

1. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week related to your [Day-to-day business updates and activity notices/Follow-up messages, etc.].
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your Day-to-day business updates and activity notices or Follow-up messages.”

1. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

1. Opt-In Method:

You may opt in to receive SMS messages from OceanStack LLC in the following ways:

• By submitting an online form

1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

1.  Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help
directly from us at www.onoceanstack.com

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

1. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  Message frequency may vary